Service Policy

Welcome to Kay's Solutions, your trusted partner in Translation & Interpretation Services. By accessing and using our services, you agree to be bound by the following terms and conditions. Please read these terms carefully before proceeding to ensure you understand your responsibilities and the legal binding that comes with using our services. *1. General Terms of Use: Kay's Solutions provides various language services including, but not limited to, document translation, live interpretation, and localization. By using our services, you agree to provide accurate information and cooperate fully in facilitating the translation or interpretation process. You acknowledge that any unauthorized use of our services is strictly prohibited and may result in termination of service. *2. Service Payment and Fees: All pricing for the services offered by Kay's Solutions will be discussed at the outset of a project. Once agreed upon, the client will be responsible for paying all incurred fees within the specified timeframe. Failure to do so could result in delays or suspension of service until payments are fully processed. *3. Confidentiality and Data Protection: We understand the importance of confidentiality in providing our services. All client data is treated with the utmost security and privacy. Kay's Solutions is committed to adhering to relevant data protection regulations to ensure that your information remains safe with us. *4. Limitation of Liability: While we strive for excellence, we cannot guarantee an error-free experience at all times due to the complexity and nuances of language services. Kay's Solutions will not be held liable for any damages resulting from inaccuracies or misinterpretations as long as reasonable professional standards have been followed. *5. Amendments to Terms: Kay's Solutions reserves the right to amend these Terms of Service at any time without prior notice. Continued use of our services implies acceptance of any updated terms. Thank you for choosing Kay's Solutions as your trusted provider for Translation & Interpretation Services. If you have any questions or concerns about these terms, please reach out to our support team for assistance.